Georgia-Born Chick-fil-A Lost Its Spot as America’s Favorite Fast-Food Chain This Year
Eleven years straight, the American Customer Satisfaction Index named the same fast-food chain the country’s most satisfying, and the streak belonged to Chick-fil-A. It fell to second place this year. That’s a big shift for a company that built its name in a single Georgia diner decades before it grew into a nationally known fast-food…
