7 Meijer Policies Kentuckians Often Miss

You buy something at Meijer, and a few days later it goes on sale for less.

You shrug and move on.

That shrug is costing you, and it isn’t the only Meijer policy that’s easy to miss.

Here are the Meijer policies Kentuckians often overlook.

1. Price Adjustments

Meijer will adjust the price on a sale you missed by a few days.

If an item you bought goes on sale in Meijer’s weekly ad within 10 days of your purchase, Meijer will provide the difference.

Bring your receipt for that item to the Service Desk for help with the adjustment.

Special event days, limited quantities, mail-in rebates, supplemental ads, Black Friday ads and gift card promotions are among the exclusions.

Meijer doesn’t match competitors’ ads, so a lower price in another store’s flyer won’t change your total.

2. Rain Checks

When Meijer runs out of an advertised item, it provides a substitute whenever possible.

If no comparable item is available, Meijer will issue a rain check, as long as the item isn’t clearance, minimum quantity or otherwise restricted.

Meijer’s store finder lists a Reynolds Road store and a Man-O-War store in Lexington, Kentucky.

A rain check you get at one can be redeemed at the other, since it works at any Meijer location.

Meijer doesn’t issue rain checks for alcohol, tobacco, nicotine products, electronic cigarettes, Temporary Price Drop items, percent-off transactions, or mPerks events or promotions.

You can’t use a rain check on an online order either.

3. Coupon Limits

At Meijer, you can use one manufacturer coupon per item, paper or digital.

If you try a digital and a paper manufacturer coupon on the same item, you choose which one applies, and Meijer returns the other.

Meijer doesn’t accept coupons printed on personal printers, though it does accept paper coupons printed by manufacturers.

One big coupon can look like it covers the whole cart.

It can’t.

If a coupon is worth more than the item costs after other discounts, Meijer doesn’t apply the excess to your order total.

Paper coupons work for in-store orders only, while online orders accept only Meijer digital coupons.

4. Pickup Fees

Meijer charges a $4.95 fee on pickup orders under $35.

Meijer sets no order minimum for pickup or delivery, so a small pickup order costs you only the fee.

Meijer figures that $35 after sales and other discounts, so your savings can push an order back under the line.

Select general merchandise orders with fewer than 10 items qualify for Express Pickup at no cost, whatever the total.

Delivery fees vary by location and delivery method.

You can claim a free standard delivery with an mPerks reward, though not for extended range or neighborhood delivery.

Meijer’s store finder shows pickup and delivery available at its Hurstbourne Parkway store in Louisville, Kentucky.

Meijer also places a hold on your card after you order for pickup or delivery, so your bank may show more than your order total.

5. Food Refunds

Meijer says it guarantees the freshness and quality of its food items.

Meijer backs that guarantee with a full refund on all consumable food, with or without a receipt.

The exception is state-approved Women, Infants and Children (WIC) items, which get only an even exchange for an identical item.

If your receipt shows an item wasn’t bought in a WIC transaction, Meijer will refund it.

Meijer stands behind its name, and any product with the Meijer brand may come back with or without a receipt, WIC items aside.

6. Return Windows

Meijer honors general merchandise refunds and exchanges within 90 days of purchase.

After 90 days, the manufacturer warranty applies.

Electronics without data storage, photos, books, magazines and gas-powered equipment must come back within 30 days.

You must return items with data storage, such as tablets, phones, memory cards and game systems, unopened and unused.

If you open a defective tablet, Meijer will exchange it only for an identical item.

Tents, canopies, airbeds, video games, DVDs and CDs must come back unopened, too.

Alcohol, tobacco, nicotine products, electronic cigarettes, prepaid wireless products, gift cards and collectibles aren’t eligible for return.

Meijer won’t refund mPerks rewards or points in any form when you return merchandise.

Meijer guarantees refunds on nursery trees and perennials for one year from the purchase date, with a valid receipt.

Meijer refunds pet fish for any reason within 10 days of purchase.

You need your receipt, but you don’t have to bring the fish back.

7. Receipt Records

Meijer typically has in-store receipts from the past two years available online if you used your mPerks account at checkout or a linked payment method.

If your receipt is a short one that lists only the most expensive item, the Service Desk can still pull up the full receipt from it.

If you didn’t use mPerks or can’t find the receipt online, the Service Desk can print a duplicate within 21 days, counting the day of purchase.

You’ll need to go to the store where you shopped.

You also must have paid with a credit card, debit card, Electronic Benefit Transfer (EBT) card or check.

If you paid cash and didn’t use mPerks, Meijer can’t print a duplicate.

For a return without a receipt, Meijer tries to look up your purchase from the past 90 days.

The lookup works if you used mPerks or paid with a credit card, debit card, EBT card or personal check.