6 Stop & Shop Habits That Cost Rhode Islanders Every Week
A Stop & Shop delivery order between $60 and $199.99 comes with a $9.95 fee.
Split your groceries into two orders, and you could pay it twice.
Here are the Stop & Shop habits that cost Rhode Islanders every week.
1. Letting Points Expire
Stop & Shop’s GO Rewards program gives you one point for every qualifying dollar you spend in its stores.
Those points expire at the end of the following month, according to the program terms Stop & Shop last updated in July 2025.
Before that deadline, you choose whether they become gas rewards or grocery rewards, and while no store gets everything right, we think that date is easy to overlook.
If you shop in October, you have until Nov. 30 to make that choice.
Points you don’t choose by then are gone.
You can redeem a chosen reward in-store, online or at a participating gas station.
Set a reminder.
How Long Stop & Shop’s GO Rewards Last
Stop & Shop gives you a deadline to choose a reward and another to use it.
In Stop & Shop’s example, points earned on March 15 give you until April 30 to choose a reward and until May 31 to use the reward.
On the same pattern, October points give you until Nov. 30 to choose a reward and until Dec. 31 to use the reward.
2. Splitting Delivery Orders
A Stop & Shop delivery order of $60 to $199.99 carries a $9.95 fee, according to the delivery page for its East Providence store.
Delivery is as low as $3.95 with available discounts, plus a $60 minimum.
Additional charges and applicable sales tax may apply in certain areas.
An order of $200 or more carries a $6.95 fee.
So if you place two $100 orders in one week, you pay $19.90 in delivery fees.
You pay twice.
One $200 order would carry $6.95.
That’s $12.95 more for the same groceries.
3. Late Cancellations
You may update or cancel an online order until the cutoff time on the Stop & Shop homepage and in your confirmation email.
After that, Stop & Shop applies restocking fees to cancellations once your order is shopped or transported.
It also applies them to orders you don’t pick up during your selected time frame.
Cancellation fees may apply too.
If you change the delivery or pickup date, the items you wanted may no longer be available.
Cancel before the cutoff.
Psst! How much do you know about the supermarket? Take our quiz and see if you can ace it.
Quiz
Supermarket Pop Quiz
Answer these questions on shopping carts, barcodes and food dates. We bet you can’t get them all right. Prove us wrong?
When shoppers rejected Sylvan Goldman’s first shopping carts in the 1930s, how did he win them over?
4. Editing Orders After Checkout
Stop & Shop guarantees your online cart prices as of the day you place the order, according to its terms.
That guarantee applies only if you submit the order before the sale price expires and receive it, by delivery or pickup, within 7 calendar days of placing it.
If you update the order, Stop & Shop re-prices it at the prices in effect at the time of your update.
So an item that has gone up since you ordered can cost you more.
Say you order on Tuesday and add an item on Thursday, after the price of another item rose.
The whole cart can re-price at Thursday's prices.
Add everything first.
The guarantee excludes loyalty rewards, clip coupons and manufacturer coupons, so a discount from one of them isn't covered.
5. Missing a Delivery
Stop & Shop's terms say someone has to be at your address when the order arrives, unless you pick "Leave at my Door."
If no one is there, Stop & Shop may charge you an additional fee.
Its East Providence delivery page lists a $15 redelivery fee for multiple delivery attempts.
Be home for it.
Stop & Shop can't guarantee the quality of perishable items in a redelivery.
6. Leaving Substitutions On
Stop & Shop says it will automatically substitute a similar item in most cases when an online product is out of stock.
If you allow substitutions, it reserves the right to swap in an item without a GO Points offer when your original item had one.
In that case, you won't earn GO Points on the substituted product.
You can change whether Stop & Shop makes substitutions by updating your shopping preferences in your online account settings.
Check the setting.
Card Holds on Online Orders
Stop & Shop reserves the right to request authorization for up to 110% of your online order total.
On a $100 order, that means a hold of up to $110.
That covers updates to your order and the cost of variable-weight items.
You're charged only the actual cost after Stop & Shop prepares and weighs those items, on the day of delivery or pickup.
Items sold by weight are priced at the per-pound or per-ounce price shown when you finish checkout.
Your card needs enough available funds for the authorization to go through.
Keep room on the card.
What Doesn't Earn GO Rewards Points
Stop & Shop doesn't give you GO Rewards points on prescriptions, gift cards, money orders, alcohol or tobacco.
Delivery charges, dry cleaning, donations, sales tax, lottery tickets and stamps are on that list too.
Say your total is $100 and $20 of it is a gift card.
Only the other $80 qualifies, so you earn 80 points instead of 100.
Check your receipt.
Rhode Island Locations
Stop & Shop's store locator lists 25 Rhode Island locations in 18 communities.
If you live in Cranston or Warwick, you have 3 Stop & Shop stores to choose from.
Newport, North Kingstown and Providence each have 2.
