7 Dillons Policies Kansans Often Miss
Dillons posts its weekly ad at midnight Eastern on Wednesday, which is 11 p.m. Tuesday in most of Kansas.
Kansans who never read the fine print can miss details like that, and some of them cost points.
Here are the Dillons policies Kansans often miss.
1. Monthly Points Expiration
Most Dillons points come with a deadline the day you earn them.
Dillons’ site now labels the program Kroger Points, formerly Fuel Points.
You earn 1 point for every $1 you spend on most groceries.
Those points expire on the last day of the following month, so points earned in November are gone after Dec. 31.
Points from each month expire on a separate date, so balances don’t combine across months.
Rewards expire too.
A grocery reward you redeem lapses on the last day of the month after Dillons issues it.
2. Fuel Discount Limits
A Dillons fuel discount stops at 35 gallons on each transaction.
You can save up to $1 a gallon.
Gallon 36 isn’t discounted.
The maximum discount and the gallon limit may vary by location.
A points discount isn’t valid with any other fuel offer.
At partner stations, Dillons spends your oldest points first.
The Math Behind Dillons’ $1 Fuel Discount
Dillons says every 100 points takes 10¢ off a gallon of fuel.
That puts the full $1 a gallon at 1,000 points.
Spread over a full 35 gallons, those 1,000 points save up to $35.
At 1 point for every $1 on most groceries, that works out to about $1,000 of grocery spending.
3. Prescription Points
Your Dillons pharmacy counter pays out points too, depending on the prescription.
A prescription that isn’t federally funded earns 25 points.
A 90-day prescription earns 75 points.
Federally funded prescriptions work differently.
They earn 1 point for every $1 of your out-of-pocket cost.
If you fill a prescription that isn’t federally funded every month, you earn 300 points a year, worth $3 off groceries.
4. Digital Coupon Limits
Digital coupons at Dillons load one time per household for most offers.
The cap?
Your household can load 150 offers and digital coupons at one time.
Each coupon shows its expiration date below the offer details, and start and end dates vary by offer.
Expired and redeemed coupons don’t count toward that maximum, so clearing them out frees up room.
Your digital coupons travel, too: They work at any Kroger family of stores if the product is in stock.
Psst! How much do you know about Dillons and your grocery bill? Take our quiz and see if you can ace it.
Quiz
Dillons Pop Quiz
Answer these questions on Dillons, Kroger and Kansas groceries. We bet you can’t get them all right. Prove us wrong?
Since Jan. 1, 2025, what has the state sales tax rate on Kansas food been?
5. Community Rewards
Community Rewards at Dillons starts when you link your Shopper's Card to an organization.
You need a digital account first, then you search for the organization by name.
Dillons donates once a year, based on the spending tied to each participating group.
You pay nothing extra.
Once you've chosen a group, your donation total takes about 10 days to begin showing on your receipt.
Your account details list what you earned last quarter.
One condition applies: You have to present your Shopper's Card or Alternate ID at the register for purchases to count.
No swipe means no donation.
6. Pickup Paper Coupons
Dillons Pickup applies your digital coupons automatically once they're loaded to your card.
Paper coupons only work in person at pickup.
Handing them over may increase your pickup time.
If you can't make your pickup date, Dillons restocks the items in your order.
Slots last an hour.
Typical Pickup hours run from 8am to 8pm, seven days a week.
Orders under $35 pay a $4.95 service fee.
7. Freshness Guarantee Refunds
Dillons backs its Freshness Guarantee with a replacement or refund.
Where you ask decides how the money comes back.
Take the item back to the store, and you get a replacement.
Ask for an in-store refund by live chat or phone, and the money arrives as a credit on your Kroger Plus loyalty card for a future purchase.
For the money back on your payment method, you have to head in-store.
Some purchases can't be refunded.
Alcohol, gift cards, taxes and fees are excluded.
Weekly Ad Timing
Weekly ads hit the Dillons site at midnight Eastern on Wednesday.
Time zones matter.
If that means the start of Wednesday, that's 11 p.m. Tuesday on Central time, which covers most of Kansas.
Dillons' membership page lists an early look at the weekly ad among its free perks.
Signing in to your digital account sets your preferred store automatically.
The ad you see follows the preferred store you pick.
Delivery Fees and Tipping
Delivery fees at Dillons vary by the day and time slot you select.
The standard fee is $9.95, with a $4.95 surcharge for Express Delivery.
Instacart, a third-party partner, fulfills Express orders.
Dillons Delivery asks you not to tip.
Third-party partners such as Instacart can accept tips, and the whole tip goes to the driver.
Tipping depends on who delivers.
Cash Back Pilot
Dillons Cash Back pays you for buying select items.
The program's help page calls it a pilot that may end at any time.
Each offer ends.
You load a Cash Back offer to your Shopper's Card and scan the card at the register.
Rewards arrive within a week of meeting the offer's purchase requirements.
You can redeem through your Shopper's Card or a PayPal account.
PayPal payouts start once you've earned $20.
You can cash out once in any 24-hour period.
If the program ends, any cash balance moves to your Shopper's Card automatically.
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