8 Hy-Vee Return Policy Mistakes That Cost Illinois Shoppers Money
A shopper in Moline sets a bag of Hy-Vee’s own brand chips on the customer service counter, receipt nowhere in sight, and asks for her money back. The clerk reaches for the phone instead of the register. Hy-Vee has built trust across Illinois: It’s employee-owned, it prints a satisfaction promise on its own products, and…
